Organizational Zen™

INTENT

Within the Intent pillar, an Organizational Zen™ assessment examines how leadership executes on its strategies. Are mechanisms in place for fostering the intent of the strategies? Are tactical and strategic business strata aligned with the mission, vision, and values of the organization?

The organizations intention and aspiration sit at the very top of the enterprise. Whether these intentions are socialized or not, through action they permeate the organization's hierarchy, often with little resistance.

STEWARDSHIP

Whether you are the CEO who started the company in her basement, or the newbie on his first day at work, stewardship is all about putting intent into action and understanding that you play a role in something that is bigger than yourself. The stewardship pillar seeks to understand if the organization has normalized process stewardship and how soft skills are nurtured.

Normalizing "stewardship" in organizations cannot be forced, it is a result of developing servant leaders as described by Robert K. Greenleaf in "The Servant As Leader".

PROCESS ECOSYSTEM

The process ecosystem pillar examines how resilient and capable current systems respond to business demands. Processes should be capable of recognizing and responding quickly to anomalies throughout the value chain. Process excellence should promote generative thinking and be inherently resistant to, or be buffered from, cyclical trends and external forces.

A shared purpose can only be cultivated in an organization where process transparency is celebrated as a mechanism for breaking down "silos" for shared goals.